AML has implemented a number of protocols to comply with social distancing and sanitizing:
Continually sanitizing common areas, such as waiting room, countertops and washroom
Staff use hand sanitizer whenever contacting outside surfaces, such as keys or vehicles
Avoid person to person or person to object contact as much as possible by wearing gloves and masks when appropriate
Our staff has been temporarily reduced to 2 technicians and 2 office personnel
Limiting the number of people waiting or dropping off a vehicle to a maximum of 4 to allow adequate distancing, even while waiting
Key drop-off envelopes are picked up by a person wearing gloves and a mask, while a second person handles the work order inputting. Keys are then sanitized by the gloved one or deposited into a sandwich bag held and sealed by their counterpart, along with any paper the keys were delivered with.
The technicians, before entering a vehicle and beginning work on it, wear a mask and disposable gloves to wipe down the driver’s door, seat, switches, handles, shifter and steering wheel, using a sanitizing solution. The process is repeated before returning it to the customer
As much as possible, we try to work at a distance. We will pick up and deliver vehicles, accept payment by phone, or by using tap if at our shop and communicate through texting, email or by phone.
We discourage cash payment at this time
In addition to the above steps, we ask our customers